Guarantee process for Automotive Care and Equipment products

Like all OSRAM products our Automotive Care and Equipment products are carefully checked high quality products. Therefore OSRAM offers a 2 years guarantee.

2 years OSRAM guarantee

The guarantee comes with the following products:

  • TYREinflate 200
  • TYREinflate 450
  • TYREinflate 830
  • TYREinflate 1000
  • TYREinflate 2000
  • TYREinflate 6000
  • TYREinflate Connect 650
  • BATTERYcharge 901
  • BATTERYcharge 904
  • BATTERYcharge 906
  • BATTERYcharge 908
  • BATTERYcharge 5PIN | 1PHASE – OCC11605
  • BATTERYcharge 7PIN | 1PHASE – OCC21605
  • BATTERYcharge 5PIN | 1PHASE – OCC13205
  • BATTERYcharge 7PIN | 1PHASE – OCC23205
  • BATTERYcharge 7PIN | 3PHASE – OCC23P05
  • BATTERYcharge 5PIN | PORTABLE – OPC10A05
  • BATTERYcharge 7PIN | PORTABLE – OPC20A05
  • BATTERYstart 200
  • BATTERYstart 260
  • BATTERYstart 300
  • BATTERYstart 360
  • BATTERYstart 400
  • BATTERYstart PRO 700
  • BATTERYstart STARTER CABLE 150A – OSC060
  • BATTERYstart STARTER CABLE 200A – OSC101
  • BATTERYstart STARTER CABLE 300A – OSC160
  • BATTERYstart STARTER CABLE 700A – OSC250A
  • BATTERYstart STARTER CABLE 900A – OSC350A
  • BATTERYstart STARTER CABLE 1200A – OSC500A
  • PROFESSIONAL BATTERYstart STARTER CABLE 700A – OSC250
  • PROFESSIONAL BATTERYstart STARTER CABLE 900A – OSC350
  • PROFESSIONAL BATTERYstart STARTER CABLE 1200A – OSC500
  • AirZing Mini
  • ROADsight 20
  • ROADsight 30
  • ROADsight 50
  • ROADsight REAR 10
  • TYREseal Kit
  • TYREseal 450

Here's how the guarantee works:

If the products mentioned above fail to work properly as a result of a product defect in non-commercial applications during the several years period are covered by the OSRAM guarantee. Please note: The guarantee applies only to countries with customer service addresses.

To receive a replacement, please send the defective product in a protective package along with your cash register receipt and postage paid by the sender to the OSRAM contact address in your area and you get free replacement. In individual cases you receive a similar product or a credit note of the purchase price. Your statutory rights to non-defective goods remain unaffected.

Download: Reclamation process, mailing label and warranty claim form Warranty claim: Step-by-step instructions OSRAM service: List of warranty addresses