Guarantee process for LEDriving headlights & tail lights
Like all OSRAM products our LEDriving headlights are carefully checked high quality products. Therefore OSRAM offers a 2 years guarantee.
Here's how the guarantee works:
LEDriving headlights and tail lights that fail to work properly as a result of a product defect in non-commercial applications during the several years period are covered by the OSRAM guarantee. Please note: The guarantee applies only to countries with customer service addresses.
To receive a replacement, please fill out the form for quality claims below. In individual cases you receive a similar product or a credit note of the purchase price. Your statutory rights to defective goods remain unaffected. Submit the complaint and you will be contacted soon.
List of countries offering the guarantee Contact form for quality claimsHere's how the guarantee works:
LEDriving headlights and tail lights that fail to work properly as a result of a product defect in non-commercial applications during the several years period are covered by the OSRAM guarantee. Please note: The guarantee applies only to countries with customer service addresses.
To receive a replacement, please fill out the form for quality claims below. In individual cases you receive a similar product or a credit note of the purchase price. Your statutory rights to defective goods remain unaffected. Submit the complaint and you will be contacted soon.
