Guarantee process for LED exterior vehicle lighting

The numerous products of automotive LED exterior lighting from OSRAM are technologically up to date. Whether it is a LED retrofit, LED daytime running light, LED foglight, LED driving light or LED working light – at OSRAM you benefit equally from quality, performance, design and efficiency.

The OSRAM guarantee for automotive LED exterior lighting products is sub-divided into the following stages, depending on the product:

LED daytime running light

  • LEDriving LG

LED fog lights

  • LEDriving FOG
  • LEDriving FOG PL

LED driving & working lights

  • LEDriving CUBE MX85-SP
  • LEDriving CUBE MX85-WD
  • LEDriving CUBE MX240-CB
  • LEDriving LIGHTBAR MX140-WD
  • LEDriving LIGHTBAR MX140-SP
  • LEDriving ROUND MX180-CB
  • LEDriving ROUND MX260-CB
  • LEDriving LIGHTBAR FX1000-CB SM GEN 2
  • LEDriving LIGHTBAR FX125-SP GEN 2
  • LEDriving LIGHTBAR FX250-SP GEN 2
  • LEDriving LIGHTBAR FX250-CB GEN 2
  • LEDriving LIGHTBAR FX500-SP SM GEN 2
  • LEDriving LIGHTBAR FX500-CB SM GEN 2
  • LEDriving LIGHTBAR FX750-CB SM GEN 2
  • LEDriving LIGHTBAR FX1250-CB SM GEN 2
  • LEDriving LIGHTBAR FX250-SP
  • LEDriving LIGHTBAR FX250-CB
  • LEDriving LIGHTBAR FX500-SP
  • LEDriving LIGHTBAR FX500-CB
  • LEDriving LIGHTBAR FX500-CB SM
  • LEDriving LIGHTBAR SX180-SP
  • LEDriving LIGHTBAR SX300-CB
  • LEDriving LIGHTBAR SX180-SP
  • LEDriving LIGHTBAR SX300-SP
  • LEDriving LIGHTBAR SX500-SP
  • LEDriving LIGHTBAR MX250-CB
  • LEDriving REVERSING FX120R-WD
  • LEDriving REVERSING FX120S-WD
  • LEDriving CUBE PX Wide Beam
  • LEDriving CUBE PX Spot Beam
  • LEDriving CUBE PX Ultra-Wide Beam
  • LEDriving CUBE PX Flood Beam
  • LEDriving Heavy Duty Mounting Kit PX
  • LEDriving Flexible Mounting Kit PX

Dynamic mirror indicators

  • LEDDMI 5K0 BK S
  • LEDDMI 5K0 WT S
  • LEDDMI 5G0 BK S
  • LEDDMI 5G0 WT S
  • LEDDMI 3G0 WT S
  • LEDDMI F20 WT S
  • LEDDMI F20 BK S
  • LEDDMI 8V0 BK S
  • LEDDMI 8V0 WT S
  • LEDDMI 8W0 BK S
  • LEDDMI 8W0 WT S
  • LEDDMI 5F0 WT S
  • LEDDMI 5F0 BK S

LED daytime running lights

  • LEDriving PX-4
  • LEDriving PX-5

LED fog light

  • LEDriving F1

Mounting brackets for LED fog lights

  • LEDriving FOG PL/F1 - MOUNT
  • LEDriving FOG PL/F1 - MOUNT
  • LEDriving FOG - MOUNT

LED driving & working lights

  • LEDriving LIGHTBAR VX180-SP SR
  • LEDriving LIGHTBAR VX180-SP DR
  • LEDriving LIGHTBAR VX250-CB
  • LEDriving LIGHTBAR VX250-SP
  • LEDriving LIGHTBAR VX500-SP
  • LEDriving LIGHTBAR VX500-CB
  • LEDriving LIGHTBAR VX750-CB SR SM
  • LEDriving LIGHTBAR VX750-CB DR SM
  • LEDriving LIGHTBAR VX1000-CB DR SM
  • LEDriving LIGHTBAR VX1000-CB SR SM
  • LEDriving LIGHTBAR VX1250-CB SR SM
  • LEDriving LIGHTBAR VX1250-CB DR SM
  • LEDriving ROUND VX80-WD
  • LEDriving CUBE VX70-WD
  • LEDriving CUBE VX80-SP
  • LEDriving ROUND VX70-SP
  • LEDriving ROUND WL VX80-WD
  • LEDriving CUBE WL VX80-WD
  • LEDriving ROUND WL VX100-WD
  • LEDriving CUBE WL VX100-WD
  • LEDriving CUBE WL VX125-WD
  • LEDriving LIGHTBAR WL VX150-WD
  • LEDriving Wire Harness AX 1LS
  • LEDriving Wire Harness AX 2LS
  • LEDriving License Plate Bracket AX
  • LEDriving Connection Cable 300 DT AX
  • LEDriving Mounting Kit FX GEN 2 Back Brackets
  • LEDriving Curved Lightbar VX1000-CB SR SM

Here's how the guarantee works

LED assemblies or brackets that fail to work properly as a result of a product defect in non-commercial applications during the several years period are covered by the OSRAM guarantee. Please note: The guarantee applies only to countries with customer service addresses.

Download: Reclamation process, mailing label and warranty claim form Warranty claim: Step-by-step instructions OSRAM Service: List of warranty addresses

To receive a replacement, please send the defective product in a protective package along with your cash register receipt and postage paid by the sender to the OSRAM contact address in your area and you get free replacement. In individual cases you receive a similar product or a credit note of the purchase price. Your statutory rights to non-defective goods remain unaffected.