Guarantee process for bicycle lights

Like all OSRAM products our bicycle lights are carefully checked high quality products. Therefore OSRAM offers a 2 years guarantee.

Here's how the guarantee works:

LEDsBIKE bicycle lights that fail to work properly as a result of a product defect during the several years period are covered by the OSRAM guarantee.

To receive a replacement, please send the defective product in a protective package along with your cash register receipt and postage paid by the sender to the OSRAM contact address in your area and you get free replacement. In individual cases you receive a similar product or a credit note of the purchase price. Your statutory rights to defective goods remain unaffected.

Please use below instructions.