Guarantee process for LED replacement lamps
OSRAM LED retrofit vehicle lamps replace conventional vehicle lamps whether in the cabin, as dash lights or in the trunk.
For these durable lamps OSRAM grants the following guarantees:
- LEDriving HL INTENSE
- LEDriving HL
- LEDriving HL BRIGHT
- LEDriving SL
- LEDriving XTR
- LEDriving FL
Here's how the guarantee works
The LED retrofit lamps that fail to work properly as a result of a product defect in non-commercial applications during the several years period are covered by the OSRAM guarantee. Please note: The guarantee applies only to countries with customer service addresses.
To receive a replacement, please fill out the form for quality claims below. In individual cases you receive a similar product or a credit note of the purchase price. Your statutory rights to defective goods remain unaffected. Submit the complaint and you will be contacted soon.
List of countries offering the guarantee Contact form for quality claims