Guarantee process for XENARC ORIGINAL headlamps
OSRAM is committed to the high quality of the XENARC ORIGINAL lamps. So OSRAM offers a four-year guarantee for these headlamps.
Durably constructed and exhaustively tested for temperature resistance and impact, vibration and water resistance, HID lamps are built to last, saving drivers time and money in replacement and maintenance.
- XENARC ORIGINAL lamps
Here's how the guarantee works
OSRAM XENARC ORIGINAL headlamps that fail to work properly as a result of a product defect in non-commercial applications during the several years period are covered by the OSRAM guarantee. Please note: The guarantee applies only to countries with customer service addresses.
To receive a replacement, please fill out the form for quality claims below. In individual cases you receive a similar product or a credit note of the purchase price. Your statutory rights to defective goods remain unaffected. Submit the complaint and you will be contacted soon.
List of countries offering the guarantee Contact form for quality claims